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  2. Frequently Asked Questions

Frequently Asked Questions

  • What is the use of private baths?

    The private bath will be used from 11 o'clock to 21 o'clock (last reception is 21 o'clock).The charge can be used for 2,200 yen including taContinue reading
  • Wireless LAN·Wired LAN

    Recently, there are many people who can not leave personal computers at work.
    Regardless of the connection in the room, the wired LAN constrContinue reading
  • Is there a children's chair for meals?

    We are located.
    My father, with my children, my mother is a thing that I can not eat at ease.
    Once for a while, you can sit on the same linContinue reading
  • About the room of the banquet hall / conference room

    In March 2011, the carpet flooring chair venue was renewed.
    After renovation, the landscape and location are good and also we can respond toContinue reading
  • Is there karaoke?

    There is a communication karaoke between the hall and the banquet hall "Yuki".
    However, because it is not a complete karaoke room, it Continue reading
  • Please let me know the room amenity

    We have enriched the amenity that many customers requested from us.
    toothbrush·brush·A shave·Bus cap
    In addition, we are waiting for yukata,Continue reading
  • Can you ask me to pick up from the nearest station?

    Recently, it is a shuttle to inquire frequently.
    I will go to the nearest station, but if you can pick me up and you will be saved.

    The hotContinue reading
  • Can you smoke cigarettes?

    Regarding tobacco, considering various opinions, public space is completely smoke-free (from 2015/4/1).
    Regarding guest room, we will corresContinue reading
  • Humidified air purifier

    Is there a humidifier?
    Can I borrow an air cleaner?
    In response to your request, high density plasma cluster ion loaded
    I bought two humidifContinue reading
  • Please give me detailed information on the parking lot

    There is a parking lot accommodating 50 cars in front of the hotel entrance.You can use it for free.
    There is no coverage.
    In FY2010, we didContinue reading
  • Do you have recreational items?

    Yuno has no hot-spring town, and there are few places to go for a walk.
    So we are preparing a free rental game to get excited in the room.

    Continue reading
  • In the premises with a Yukata robe and slippers, OK? Is it

    Yes, it's fine.
    Yukata / slippers Please go out in your favorite dress.The breakfast venue is also relaxing if you have time, so enjoy it anContinue reading
  • Can you please take a commemorative photo?

    Even though we all gathered together, I forgot my camera!
    It's a long time since I have not seen you for a long time, so I want to leave a mContinue reading
  • Is there a shop near where you can have a second party?

    There is a small, Yuno Ginza.
    There are three snacks at 1 minute walk from the hotel.
    It might be fun to go out for a moment.
  • Is there a ballroom?

    Ballroom With a hall of 131 square meters you can party up to 100 people.
    Besides that, there are 3 large and small banquet halls, and the sContinue reading
  • Can I do karaoke?

    Communication Karaoke is set up in the hall.
    You can enjoy the latest popular songs.(Basic charge 5,000 yen)
    We put cassette type karaoke inContinue reading
  • Is there an additional meal menu?

    If it becomes addition on that day on that day, it will be quite limited.
    Depending on the purchase situation on that day, I think that you Continue reading
  • Can I ask for a massage?

    You can reserve a massage to your room.
    I checked your desired time and number of people and ask for an external massage.Please tell us afteContinue reading
  • Do you have any souvenirs?

    There is a souvenir corner.
    Specialties from Yamaguchi, sweets and puffer dishes that are related to the blowfish, and the soup Hagi’s ShisoContinue reading
  • Is there a cafe room?

    Yes! We are located.It is "cheese cake set" that we push one step.Staff are baked one by one.Coffee while immersing in Ashiyu ~ It is considContinue reading
  • How is Kids' Meal like?

    Children love hamburger steak, mainly from deep fried toasts, do not forget sweets, we have received popularity (* ^^) v
  • Are there rooms for disabled people?

    We are sorry but we do not have a fully compatible room.As for the facilities of the hotel, there is a room that can be accessed by wheelchaContinue reading
  • Please tell me the detailed way from the closest IC.

    When you get off the Sanyo Expressway, Tokuyama Nishi Interchange, there is a big sign on the third line on your right hand.Yuno Onsen Town.Continue reading
  • Is there a convenience store nearby

    National Route 2 you can get out of National Route 2, there is a 7-Eleven.It is a 3-minute drive from the hotel.
  • What is the size of the yukata robe? Do you have children's yukata?

    Yukata is extra large, large, medium and small.Since medium size is usually prepared, please feel free to inform us of size exchange to the Continue reading
  • Please tell me the dinner time and breakfast time

    Regarding your desired time, we will contact you upon arrival.Dinner begins from 17:30 to 19:30, breakfast is served from 7:30 to 8:30 startContinue reading
  • Is it safe to use mobile phones?

    DoCoMo, au, SoftBank can be used without problems.
  • About check-in and check-out

    Check in is from 15 o'clock.Check out is at 10 am the next morning.
    Especially if you contact us as soon as possible such as arrival and extContinue reading
  • What kind of furniture do you have in your room?

    Yukata, bath towels, towels, toothbrushes and shower caps are available in your room.There is also a yukata for children so please order.
    PContinue reading
  • Is there a bath in the room

    All rooms in the annex, away from you have an inward bath.Moreover, as there are hot springs, so leisurely
    You can enjoy hot springs.

Reserve·Contact us

Please feel free to contact us if you have any questions.